(USA) Merchandising Lead

Sam's Club

job description

What you'll do...

  • Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self-service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and services.

  • Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates; communicating goals and feedback; training associates on processes and procedures; providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines; ensuring compliance with company policies and procedures; supporting the Open Door Policy; and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.

Minimum Qualifications

  • Must be 18 years of age or older.

  • 6 months retail experience AND 6 months customer service experience.

For more information on this position, and to apply, click here!


contact information

business: Sam's Club
address: 4334 Prospect Ave.
Decatur, IL 62526
phone: 217-876-9202 (Call Now)
website: http://www.samsclub.com